Guizhou's government affairs service regulations to take effect

Southwest China's Guizhou province recently launched regulations to provide better government affairs services to the public. They will take effect on July 1.

The regulations relate to items, platforms, procedures, measures, supervision, and legal liability of government affairs services.

Government affairs services will become more law-based as regulations clarify the recognition and application of electronic certificates, signets, and signatures. The regulations provide a legal basis for the supervision of government affairs services to ensure validity and legitimacy.

The regulations require that all unclassified items are made available both at government affairs service halls and online, encourage national vertical management departments to provide services at the halls, and set plans for the construction of online and offline service platforms.

According to the regulations, applicants should have the right to choose whether to apply online or in-person, departments should transfer application materials and refer comments directly to superiors, and superior departments should not require applicants to submit application materials repeatedly.

Different government departments should share data to help enterprises and individuals save time and reduce the number of required application materials.

Applicants can now simply call the number 12345 to receive government affairs services, submit complaints, seek help, offer suggestions, and receive guidance on online government affairs applications.

For major projects, government affairs service institutions should open green application channels to save time for applicants.